Our Staff

Goal Focused Support Services places paramount importance on fostering authentic compatibility and strong rapport between participants and our dedicated support staff. We believe these genuine connections are the cornerstone of effective and compassionate care on the Gold Coast, Queensland, Australia.

Our Staff Quality Respite Care - Gold Coast Respite Accommodation
Quality Care Support Respite Services - Fishing Coomera River

High Quality Care and Support

At Goal Focused Support Services, our unwavering commitment is to cultivate an inclusive and diverse workforce. We embrace individuals from various backgrounds, life experiences, and abilities, recognising that this diversity enriches the quality of care and support we provide.

Our dedication extends to ensuring a COVID-safe environment aligned with government guidelines. This proactive approach reduces the risk of exposure for all participants, stakeholders, and staff.

We are resolute in prioritising the well-being and safety of our entire community, fostering an environment where inclusivity, diversity, and health coexist harmoniously to create the best possible care and support experience.

NDIS Code of Conduct

While GFSS is a non-registered NDIS Provider; We meet the level of quality and safety stated in the NDIS Practice Standards. 

GFSS conduct services for participants as per the NDIS Code of Conduct.

Code Of Conduct NDIS Australia

Our Client Stories

Stephen Eaton
Stephen Eaton
2022-09-24
Trustindex verifies that the original source of the review is Google.
I’ve been with Goal Focus Support Services for pretty much all of my NDIS life and they have helped, supported me with so much from the personal front, helped with getting to all my appointments plus assisted with getting things in my life that has made things more livable. I also didn’t really get out of the house much, having Donna and her team with me on a daily basis for over 2 years has allowed me a more enriched life of being able to get out of the house daily, catch up with friends regularly which has enabled me to expand my circle of friends as well as new activities that I am now doing weekly. Amazing provider!!!
Axa Tay
Axa Tay
2022-09-22
Trustindex verifies that the original source of the review is Google.
The place looks amazing and fun for any child with a disability. It's in a nice location. I could tell as soon as we walked into Goal Focus STA that my son felt comfortable & loves the place but his seperation anxiety probably stops him from doing most things that he would usually do at home but I can not thank all the staff, especially Donna for being so understanding of my son Taylens needs aswell as being such a huge help whilst I was in getting surgery done. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐/10 😁
Sevens
Sevens
2022-09-14
Trustindex verifies that the original source of the review is Google.
Amazing setup and well presented. Welcoming staff that have a great vision for their clients.
Tania Tongia
Tania Tongia
2022-09-12
Trustindex verifies that the original source of the review is Google.
I love how this awesome place caters for children of all needs. The play area is vibrant and inviting. The rooms are equipped with hospital like hi and low beds. There is a teens games room in the garage with great games to entertain anyone. Accessible bathroom for wheelchairs and entire house is set up for the comfort of those who come for a stay. Would highly recommend this house to anyone looking for respite for their children. Friendly and experienced staff with a boss who is absolutely wonderful to work with. Donna has put a lot of hard work and thought into creating this house for children to feel at home when they come to stay and equipped with all things to support and regulate their emotional needs. Have not seen anything like this before. Highly recommend that you come and have a tour.
Hasan M
Hasan M
2022-09-08
Trustindex verifies that the original source of the review is Google.
Excellent respite care service provider. Donna and her team go the extra mile for their clients. Their respite accommodation premises are thoughtfully designed and maintained. Great job guys!