You are here > Home > Our Staff

Our Staff

Goal Focused Support Services places paramount importance on fostering authentic compatibility and strong rapport between participants and our dedicated support staff. We believe these genuine connections are the cornerstone of effective and compassionate care on the Gold Coast, Queensland, Australia.

High Quality Care and Support

At Goal Focused Support Services, our unwavering commitment is to cultivate an inclusive and diverse workforce. We embrace individuals from various backgrounds, life experiences, and abilities, recognising that this diversity enriches the quality of care and support we provide.

Our dedication extends to ensuring a COVID-safe environment aligned with government guidelines. This proactive approach reduces the risk of exposure for all participants, stakeholders, and staff.

We are resolute in prioritising the well-being and safety of our entire community, fostering an environment where inclusivity, diversity, and health coexist harmoniously to create the best possible care and support experience.

NDIS Code of Conduct

While GFSS is a non-registered NDIS Provider; We meet the level of quality and safety stated in the NDIS Practice Standards.

GFSS conduct services for participants as per the NDIS Code of Conduct.

Our Client Stories

I can’t thank you for all the care you give my girl. I feel she being not just supported but also loved 🥰 Appreciate you and your staff ❤️

Rosie Green

      GOOD  
   Based on 8 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Louise Beardmore 
 October 24, 2025
 
 
 Trustindex verifies that the original source of the review is Google. These support people are wonserful. Not onky do i get worry free me time now, my son is always happy to go to respite. He gets to do active play. He gets wonderful experienced staff to talk and play with. I highly recommend Donna and her crew at Ormeau Goal Focus Support Services.
  
 
      Posted on Google  
   
   Bek Dyson 
 June 12, 2025
 
 
 Trustindex verifies that the original source of the review is Google. Donna and her team are amazing. I had emergency respite after my surgery and they went above and beyond to support my girls and I Thank you 🙏
  
 
      Posted on Google  
   
   Axa Tay 
 September 22, 2022
 
 
 Trustindex verifies that the original source of the review is Google. The place looks amazing and fun for any child with a disability. It's in a nice location. I could tell as soon as we walked into Goal Focus STA that my son felt comfortable & loves the place but his seperation anxiety probably stops him from doing most things that he would usually do at home but I can not thank all the staff, especially Donna for being so understanding of my son Taylens needs aswell as being such a huge help whilst I was in getting surgery done.  ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐/10 😁
  
 
      Posted on Google  
   
   Sevens 
 September 14, 2022
 
 
 Trustindex verifies that the original source of the review is Google. Amazing setup and well presented. Welcoming staff that have a great vision for their clients.
  
 
      Posted on Google  
   
   Tania Tongia 
 September 12, 2022
 
 
 Trustindex verifies that the original source of the review is Google. I love how this awesome place caters for children of all needs. The play area is vibrant and inviting. The rooms are equipped with hospital like hi and low beds. There is a teens games room in the garage with great games to entertain anyone. Accessible bathroom for wheelchairs and entire house is set up for the comfort of those who come for a stay. Would highly recommend this house to anyone looking for respite for their children. Friendly and experienced staff with a boss who is absolutely wonderful to work with. Donna has put a lot of hard work and thought into creating this house for children to feel at home when they come to stay and equipped with all things to support and regulate their emotional needs. Have not seen anything like this before. Highly recommend that you come and have a tour.